But it got me thinking. Uh oh, is right. What if we could look at the services government supplies and try something similar to this. Before you go loco en la cabeza on me, hear me out. Why can't I get a fishing license at DMV? I get mine at Wal Mart even get my trout stamp there. If I give them my email address will they send me emails about upcoming specials at state parks like hotel chains do? How about a renewal online January 1st so that DGIF's cash flow is improved? How many licenses are not renewed for a variety of reasons that could be handled electronically? I can print off tickets to my favorite hockey game or even High School Musical for my daughter on line. I can even print off airline tickets.
Bill Leighty and I have talked about this kind of stuff in the abstract and we really need to do a better job of satisfiying the customer of goverment services.
How about the area of pay, leave and vacation for state employees? The VGEA, state employees association, wants 6% more for all 100k+ employees. Fine. Most employees want raises year after year to keep up with COLA etc. Should we be looking at ways to incent our employees in a review of the pay, leave, vacation package? The employees I speak with would be willing to look at it because the leave and vacation package is very generous and there is room for the discussion but they obviously will want more pay. Which is fine with me as long as the work is getting done. I think it would make us much more efficient and productive.
For instance, a 25 year employee told me that he gets about 52 paid days off a year. 27 vacation days. 10 personal days, 5 sick days, and then the state holidays as well.
At our company, we do not have a delineation betweenpersonal, sick, or vacation days. An employee's days off are just that - theirs and for us, we don't care what the employee calls it, we just know that they are not at work. We just want to be able to schedule around it. Very rarely do people call in sick anymore because they know that takes away from their time off - which we encourage. Employees need to be taking time off of work; however, we incent heavily on performance.